Business Process Automation

/Business Process Automation

Building the Business Case for Robotic Process Automation: The Promise and Peril

Table of Contents Should we consider Attended versus Unattended RPA? What processes actually stand to gain the most from RPA, and where should RPA be focused? Is my business process a good candidate for RPA? In this article, I will address some of the questions that we encounter when discussing RPA. Robotic Process Automation (RPA) has been proven to significantly reduce costs and improve workplace productivity when properly deployed. However, many RPA projects fail due to one or more of a dizzying array of factors. And of those projects that are deemed successful, [...]

By |2019-02-14T13:52:09+00:00February 14th, 2019|Business Process Automation|0 Comments

Effective Business Process Automation: The Hybrid RPA Approach

Robotic Process Automation (RPA) was developed to both assist and replace work accomplished by human beings. Processes are standardized, centralized, and optimized with the deployment of software bots which can accomplish tasks with flawless precision and effortless scalability. Talent within organizations can be redeployed to provide better value to the organization's business goals. Organizations achieved rapid cost-savings and improved customer experience by replacing high volume, low complex work. The RPA industry exploded. But not without challenges. Our CEO, Jon Gilman, recently published his ebook, A Better Way to RPA. The ebook takes an honest look at the RPA industry and how companies can [...]

Business Process Automation for Order to Cash

The downstream impact of inaccurate or delayed Order-to-Cash processes are enormous to an organization: Customers are frustrated, impacting satisfaction, retention, and the ability of a company to increase overall revenues. In a digital world, where customers share their frustrations, you want your OTC cycle to be accurate Internal remediation is time-consuming, difficult, and costly. These problems may include customer returns, inventory issues, data issues, system issues, pricing errors, delivery issues, and service backlogs. The resources necessary to correct them can be substantial. Order-to-Cash delays generate delays in cash flow, and can severely impact the financial health of the organization. A [...]

Compounding Issues in Enterprise Software: Is There a Better Way?

In my new role with Clear Software, I have been reacquainting myself with the enterprise software marketplace-- all things ERP, CRM, etc. Through the course of this work, I have arrived at two seemingly inscrutable and inescapable issues in the enterprise software market. I’ll lay out my conclusions here but would really appreciate feedback from anyone with experience in this market! Conclusion #1: There appears to be a negative correlation between a vendor's ability to write great enterprise software and their ability to deliver great user interface/experience (UX/UI). Companies that create an enterprise application, for example an ERP platform, have [...]

By |2018-12-29T11:56:44+00:00March 10th, 2017|Business Process Automation|0 Comments
This website uses cookies and third party services. Please review our privacy policy for additional information. Do you consent? Yes