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Bridging the Process Mining Gap in RPA Projects

Modern ERP platforms provide an indispensable backbone of complex functions and processes that represent a significant technology investment. Understanding all the details of a business process is ultimately one of the keys to any successful RPA project, especially when it involves configurable processes within an ERP platform dependent upon manual data inputs derived from numerous sources. What is Process Mining? Process mining is an analytical discipline for discovering, monitoring, and improving real processes (i.e., not assumed processes) by extracting knowledge from event logs readily available in today’s information systems. Process mining offers objective, fact-based insights, derived from actual event logs, that [...]

Coding for Clarity: The Hidden Costs of Code

There are thousands of ways to code a solution to meet any business requirement. From a business perspective, as long as the code performs the required function it works. Code is a living construct in that it is likely it will have to be maintained more than once during its lifespan. The actual code written to satisfy a business requirement may be poorly structured, difficult to read and contain overly complicated logic; and there is an inherent cost in maintaining such code. I learned to code at Van Zyl and Pritchard in South Africa. The intensive course was conducted over [...]

RPA Ebook: A Better Way to Robotic Process Automation

The leadership within the Clear Software organization have decades of combined history in the ERP industry. Jon Gilman, our CEO, founded Clear Software because he grew weary of seeing companies spending hundreds of millions of dollars on IT projects that didn't transform the business. Jon has written his first eBook to help ERP executives and consultants avoid selecting the wrong robotic process automation vendor or implementing automation incorrectly. Robotic process automation is a powerful concept that can have a huge impact on your business, but nearly half of all RPA projects fail. Jon identifies three reasons why and how to [...]

By |2020-10-21T11:27:47-04:00January 20th, 2019|Enterprise Resource Planning, Robotic Process Automation|Comments Off on RPA Ebook: A Better Way to Robotic Process Automation

Business Process Automation for Order to Cash

The downstream impact of inaccurate or delayed Order-to-Cash processes are enormous to an organization: Customers are frustrated, impacting satisfaction, retention, and the ability of a company to increase overall revenues. In a digital world, where customers share their frustrations, you want your OTC cycle to be accurate Internal remediation is time-consuming, difficult, and costly. These problems may include customer returns, inventory issues, data issues, system issues, pricing errors, delivery issues, and service backlogs. The resources necessary to correct them can be substantial. Order-to-Cash delays generate delays in cash flow, and can severely impact the financial health of the organization. Order [...]

By |2019-07-10T13:34:25-04:00January 17th, 2019|Business Process Automation, Enterprise Resource Planning, Order to Cash|Comments Off on Business Process Automation for Order to Cash

Feeling Ripped Off By Your ERP? You’re Not Alone

Summary: ERP software was supposed to increase operational efficiency at large organizations, but in most cases the opposite has happened. You can get more out of your technology investments without throwing them away, but you need to change your perspective on their underlying ecosystems and embrace new technologies. NOTE: To protect the privacy of some of the individuals quoted in this article, I have removed their names and companies and substituted with their job title and industry. If you would like to speak to them, message me and I will arrange a meeting if that person deems it appropriate. The [...]

By |2018-12-29T11:53:22-05:00November 2nd, 2018|Enterprise Resource Planning|1 Comment
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