Email Integration into SAP, Salesforce, et al
It's undeniable that business software like SAP, Salesforce, and Oracle E-Business Suite are extremely powerful. They literally run core processes at most of the Fortune 500 - from sales to purchasing to manufacturing to finance. However, email integration is one critical area where they do not fare so well. Let's first define what I mean by email integration. I'm not referring to simple email notifications from these systems, which all of them are capable of performing with a little bit of configuration. What I'm referring to is the ability to take action directly from your email without having to log [...]