Hopefully, one of the most common activities a business performs is selling things to customers. This is the lifeblood of any business, right? And, records must be created and managed in order to track this fundamental business activity. Typically, you first create a record of the customer, then a sales order to indicate what the customer bought, then an invoice to send to the customer so they pay, and then finally clear the invoice when the customer has paid for what they bought.
Seems simple enough.
However, for many people doing work at companies all across the globe, using software that feels like it was built mostly without the end user in mind, this is not such an easy task. First you have to find the correct module in the software, then you have to enter the specific code to take you to the right portal, then you have to select the right checkboxes, then you have to enter the information in a very specific order and with no mistakes, then hit enter, then take that information to a second form for the next step… And so on. These four steps– creating a customer, a sales order, an invoice, and then clearing the invoice– can easily take 10 minutes per document, and potentially upwards of an hour for complex documents. Multiply this over millions of transactions, and we’re looking at a huge amount of time spent, not to mention time spent correcting any data entry errors, effort wasted on dealing with duplicate records, and money lost from dealing with mistakes.
But what if it didn’t have to be this way?
What if the systems we used to manage this information just made sense, intuitively? What if many of the manual steps in your most fundamental business processes could be eliminated, and handled by the system itself, in the background? If this was the case, how many keystrokes and clicks could be saved, and how much time, money, and effort could be spent on other tasks?
Indeed, we’re already enabling just this kind of ideal with Clear Software. Interested in learning how we can improve your most fundamental business processes?
Contact us and let’s see how we can help.
Check out the other posts in our Frustration series here: