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Futurum Webcast: The Cloudification of the Contact Center

2020-12-04T10:45:05-05:00

NOTE: This originally appeared on LinkedIn as a post from Shelly Demotte Kramer. You can view that post here. I think we’ll all agree that a global pandemic has permanently changed many aspects of how businesses work, and perhaps none more than the operation of contact centers. The reality [...]

Workminus: The Current State of Automation in 2020

2020-08-24T16:36:07-04:00

Jon was recently a guest on WorkMinus Podcast, with Neil Miller. Here are the show notes: Show Notes What are we talking about? The right way to look at automation Why is understanding automation important for the future of work? Leaders need to understand the current pace of automation [...]

The Futurum Tech Podcast: The Evolution of RPA and IA

2020-10-06T10:04:46-04:00

Jon was recently a guest on The Futurum Tech Podcast (FTP), featuring Daniel Newman, Olivier Blanchard, and Fred McClimans. The episode is called The Evolution of RPA and IA. In this episode, Daniel Newman welcomes three experts to talk about robotic process automation (RPA) and intelligent automation (IA). Francis Carden is one [...]

A Better Product Podcast: What to Do When the Product Doesn’t Sell Itself

2020-08-24T16:40:10-04:00

Jon was recently a guest on A Better Product Podcast from InnovateMap. The episode is called What to Do When the Product Doesn’t Sell Itself. With hosts Christian Beck and Anna Eaglin, Jon discusses how Clear Software navigates the complex sale to drive value for our users. Jon shares how we had [...]

Thriving at the Crossroads: Cross Process Optimization

2020-08-25T08:53:23-04:00

Amber Christian's podcast Thriving at the Crossroads introduces Jon Gilman, Founder and CEO of Clear Software. Clear builds software to utilize on top of your existing systems to improve productivity 5X over current software. It's time to re-imagine your User Interfaces, and Clear has a great way to do this.

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