360-Degree View of Customer

//360-Degree View of Customer
360-Degree View of Customer2019-01-04T13:52:16+00:00


BCBS utilized ClearWork and ClearProcess to provide a single view of the customer, reducing its training time and dramatically improving resolution times to customer issues. This resulted in lower CSR turnover and a dramatic return on investment.

This website uses cookies and third party services. Please review our privacy policy for additional information. Do you consent? Yes