rpa

/Tag: rpa

Effective Business Process Automation: The Hybrid RPA Approach

Robotic Process Automation (RPA) was developed to both assist and replace work accomplished by human beings. Processes are standardized, centralized, and optimized with the deployment of software bots which can accomplish tasks with flawless precision and effortless scalability. Talent within organizations can be redeployed to provide better value to the organization's business goals. Organizations achieved rapid cost-savings and improved customer experience by replacing high volume, low complex work. The RPA industry exploded. But not without challenges. Our CEO, Jon Gilman, recently published his ebook, A Better Way to RPA. The ebook takes an honest look at the RPA industry and how companies can [...]

Business Process Automation for Order to Cash

The downstream impact of inaccurate or delayed Order-to-Cash processes are enormous to an organization: Customers are frustrated, impacting satisfaction, retention, and the ability of a company to increase overall revenues. In a digital world, where customers share their frustrations, you want your OTC cycle to be accurate Internal remediation is time-consuming, difficult, and costly. These problems may include customer returns, inventory issues, data issues, system issues, pricing errors, delivery issues, and service backlogs. The resources necessary to correct them can be substantial. Order-to-Cash delays generate delays in cash flow, and can severely impact the financial health of the organization. A [...]

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