Unattended RPA

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SAP Customers: Don’t Stay on the Sidelines Waiting to Enter the Automation Game

I’ve heard dozens of Fortune 500 executives over the last 12 months extol the virtues of process automation, only to then admit that their organizations have not actually started down the automation path. The benefits are obvious: massive productivity gains in mega processes like Order to Cash and Procure to Pay can lead to tens of millions of dollars in savings in annual operating expenses. So why the hesitation? The most commonly cited reason has been that their organizations have pending migrations of SAP ECC to S4/HANA. These executives fear that beginning an automation initiative now is pointless because their [...]

Bridging the Process Mining Gap in RPA Projects

Modern ERP platforms provide an indispensable backbone of complex functions and processes that represent a significant technology investment. Understanding all the details of a business process is ultimately one of the keys to any successful RPA project, especially when it involves configurable processes within an ERP platform dependent upon manual data inputs derived from numerous sources. What is Process Mining? Process mining is an analytical discipline for discovering, monitoring, and improving real processes (i.e., not assumed processes) by extracting knowledge from event logs readily available in today’s information systems. Process mining offers objective, fact-based insights, derived from actual event logs, that [...]

Why RPA Isn’t Scaling (Yet)

Intelligent Process Automation (IPA) is hot right now, there’s no doubt about that. McKinsey estimates that 85% of a typical firm’s 900+ processes can be automated. Suddenly every consulting firm on the planet has an RPA practice. And Gartner, Forrester, and many other analyst firms continue to pound RPA down the throats of the C-Suite at the Fortune 500. But there are some serious issues that are giving RPA a black eye. As I wrote in a previous blog, nearly half of all RPA projects fail. Even more alarming is that on top of implementation failures, RPA simply has not [...]

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